Privacy Policy

Last updated: 17 July 2026

OwnTheSite is operated by Lucro Limited. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit ownthesite.com or use our website-building and hosting services (the "Services").

1. Who We Are

OwnTheSite is a trading name of Lucro Limited, a private company limited by shares registered in the Republic of Ireland (CRO 811725) with its registered office in Co. Kildare, Ireland. Lucro Limited is the data controller responsible for your personal data. If you have any questions about this privacy policy, please contact us at hello@ownthesite.com.

2. Data We Collect

We may collect and process the following data:

  • Identity Data: Name, business name
  • Contact Data: Email address, phone number
  • Account Data: Login credentials and account preferences
  • Technical Data: IP address, browser type, device information, pages visited
  • Usage Data: Information about how you use our website and Services

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide customer service
  • Provide, host, and improve our Services
  • Manage your account and process payments
  • Send you service and (with your consent) marketing communications
  • Analyze website usage to improve user experience
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your data
  • Contract: Processing is necessary to fulfill a contract with you
  • Legitimate interests: Processing is necessary for our legitimate business interests
  • Legal obligation: Processing is necessary to comply with the law

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. We use essential cookies (required for the site to function), analytics cookies (to understand how visitors use our site), and, where applicable, marketing cookies. You can manage your cookie preferences at any time through our cookie settings banner or your browser settings.

6. Data Sharing

We may share your data with:

  • Service providers who assist in operating our Services (hosting, payments, analytics, email delivery)
  • Professional advisers (lawyers, accountants)
  • Regulatory authorities when required by law

We do not sell your personal data to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

9. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request restriction of processing
  • Portability: Receive your data in a structured format
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at hello@ownthesite.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Data Controller: Lucro Limited (CRO 811725), trading as OwnTheSite
  • Registered Office: Co. Kildare, Ireland
  • Email: hello@ownthesite.com
  • Parent Company: lucro.ie

13. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority. In Ireland, this is the Data Protection Commission (DPC):